What changes in Vinted's new terms from 5 October 2026

Vinted has a new version of its terms and conditions ready, effective 5 October 2026. You get the prompt to accept as soon as you log in. Most people click ‘Accept’ without reading what actually changes. That’s understandable, the document is long. Below is what changes in substance, without the legal language.

Your Wallet gets a new manager

The biggest direct consequence for users. Vinted is switching from Mangopay to its own payment service, Vinted Pay UAB, to manage your Vinted Wallet. If you’ve already activated your Wallet, you need to accept the Vinted Pay terms separately, on top of the regular terms.

What that means in practice:

• Your balance, both available and pending, is transferred automatically to your new Wallet at Vinted Pay. No action needed, no cost.
• Mangopay gets permission to transfer your funds and close your account with them.
• Your data (full name, date of birth, nationality, address, email address, IP address, account details, verification documents) is transferred to Vinted Pay.
• If you don’t agree, you can no longer use Vinted. You can still request a payout via your existing Mangopay Wallet until it is eventually closed.

This doesn’t apply to Pro sellers with a Wallet, who fall under a separate arrangement. For the full breakdown, see what the switch to Vinted Pay means for you.

The ‘Buyer Protection fee’ is gone, it’s now simply Vinted fees

This isn’t stated explicitly in the notice at the top, but it can be found in the terms themselves and is confirmed by several marketplace news sources. What used to be named separately as a buyer protection cost is now simply described as a ‘mandatory platform fee’ that contributes to the cost of running the site. Your rights as a buyer when something goes wrong haven’t disappeared, but they are now described separately under the Refund Policy instead of being tied to a name that explicitly promises protection. In practice nothing changes in what you get back, only in how it is named and framed. If you want to know what that fee does to your margin, read the hidden costs of Vinted.

Sellers get more time to contest a counterfeit claim, but the risk of not responding is bigger

Two changes that go hand in hand and that matter to every reseller.

First the good news: if Vinted has strong indications that an item is counterfeit, the seller now gets 48 hours to prove the item is authentic. That used to be 24 hours.

Now the less good news: if an item is classified as counterfeit after verification, it is kept for six weeks so you can contest the decision. If you don’t respond within that period, Vinted now explicitly reserves the right to remove, recycle or destroy the item, without further notice or compensation. In that case you irrevocably waive any right to reclaim the item. That is set out much more explicitly than before.

If you sell authentic Ralph Lauren or other branded goods, this is mainly a reason to have documentation ready (proof of purchase, labels, photos of authenticity markers) before a dispute ever starts, not after.

Identity checks can be more thorough

Your Vinted Wallet Provider can now also request data about you from official registers, on top of the classic KYC check (copy of ID, bank statement, proof of residence). This happens when certain transaction thresholds are reached or when there is suspicion of fraudulent or suspicious activity. Strong customer authentication (extra identity confirmation on payments) is also named more explicitly as a requirement where the law demands it.

The rules on account measures are shorter and clearer

The section on corrective measures, what Vinted can do in case of a violation and what your rights are to object, has been shortened. The core stays the same: in case of illegal content, a safety risk or a violation of the terms, Vinted can issue a warning, remove an item, block a feature or block your account temporarily or permanently. You receive a reasoned notice and can object through their system, unless that would interfere with a fraud investigation.

What stays broadly the same

For clarity, this doesn’t change:

• The refund window of two calendar days to report a problem with an item after it has been marked as delivered.
• The five working days to ship a purchased or returned item using the prepaid label.
• The structure of Vinted fees, Item price and shipping costs that together sit in Escrow until the transaction is completed.
• The option for a buyer to make a counteroffer, where the seller can always decline and the buyer can still back out of the purchase until payment has actually been made.

Should you worry

Not really, if you don’t sell anything illegal and simply use your Wallet as before. The switch to Vinted Pay happens automatically and at no cost. The one place where it does matter is as a reseller of branded clothing: make sure your documentation is in order, because the consequences of an uncontested counterfeit claim are now set out more explicitly than before.

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This article is based on Vinted’s official, updated terms and conditions (version effective 5 October 2026) and on marketplace analyses of this change. For legally binding advice, always consult the full, current terms on vinted.be.

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